Frequently asked questions

Cloudlabs Software Development Services is a Philippine software business registered with the DTI (Business Name No. 8561842), based in Guiguinto, Bulacan. We build and run the software products listed on this website.

Cloudlabs. Every product on this website is owned and operated by Cloudlabs, so we collect the payment, send your receipt, and handle billing questions and refunds.

No. Plans are prepaid and never renew on their own. When a plan ends, you choose whether to buy another period. Nothing is deleted.

Online, from the billing page inside the product. Payments are processed securely by our payment provider, and the available methods are shown at checkout.

Right away, usually within a few minutes of the payment being confirmed. If you paid during a free trial, the paid period starts when the trial ends.

Payments for a period that has already started are generally not refundable, but we refund double charges, payments where the plan never activated, and payments made during a trial if you ask before the paid period starts. See our Refund Policy for details.

Email hello@cloudlabs.ph or call or text 0949 072 8945. We reply within 1 to 2 business days.

Access to an Orverdo plan (Starter, Pro or Business) for a fixed period of 1, 3, 6 or 12 months. It is an online service, so nothing is shipped.

Yes. Every new Orverdo account gets a free 7-day trial of the Business plan, with no card or payment needed.

From Plan & billing in your Orverdo dashboard. You are taken to our secure checkout, where the available payment methods are shown.

No. Your customers pay you directly through your own GCash, Maya or bank account. Orverdo only charges the plan price.